Service Overview

Annual maintenance and services of IT systems is important to ensure the optimal performance and reliability of your IT infrastructure.

Here are some of the steps that are typically involved in an annual maintenance and service appointment for IT systems:

  • Hardware inspection: The technician will inspect all hardware components of the IT system, including servers, storage devices, and network devices, to ensure they are working properly.
  • Software updates: The technician will update all software applications and operating systems to the latest versions, which can help improve system security and performance.
  • Security check: The technician will perform a security check of the IT system to identify any vulnerabilities or potential threats. They will also ensure that all security measures such as firewalls and antivirus software are up to date and functioning properly.
  • Backup and recovery: The technician will check the backup and recovery systems to ensure they are working correctly and data is being backed up properly.
  • Performance tuning: The technician will optimize the system's performance by identifying and resolving any bottlenecks or issues that may be slowing down the system.
  • Documentation: The technician will provide a report detailing the work performed during the maintenance and service appointment, including any issues that were detected and resolved, and any recommendations for future maintenance.